This is a telecommute position (US based only) that will be focused on all areas of providing second level (qualified) technical support to customers engaged in email migration projects. If you have a strong IT background (infrastructure engineering, network administration), as well as experience working with and configuring email servers/clients and are interested in leveraging your experience in a lead software support role, this opportunity offers a ton of value!
This position is responsible for all facets of providing second level technical support (including QA testing) across a variety of email systems. Additionally, this position is responsible for preparing and administering remote demos to potential customers, and providing remote workshops to customers to assist with scoping out the best practices for their email migration project.