This document is for customers who have engaged Transend to perform your migration as a Managed Service. Your data has been migrated into a test account in the new environment. As part of the pilot group, it is time for you to review the migrated data to confirm fidelity meets expectations. If it does not,… […]
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Object and Property Provisioning
Transend provides services to programmatically provision (create) objects and properties in messaging platforms. The proprietary tools Transend uses to perform provisioning services are not available for licensing by the general public, but are used by Transend’s Services teams on behalf of its customers. General information:Source & Target Platform support S = supported in a source… […]
Time Zone Considerations
Prior to migration, it is recommended you set each migration machine Windows OS to the same time zone as the on-premises mail servers. ImportantDo not use UTC- Coordinated Universal time zone as this may result in incorrect dates/times when migrating from or to on-premises email servers. […]
Update DNS Records
Most migration projects require access to DNS records to perform important mailbox migration related tasks: Validate your domain in the target tenant Perform the Cutover (update mail routing) Authenticate mail delivery Depending on your setup and mail delivery habits, it’s possible your project will require updating several DNS records. The timing and sequence of changes… […]
Forecast Completion
Once your migration has begun, you may view the Forecast page to see the estimated time of completion. On the left side navigation pane, click Reporting / Forecast. The left side of the graph shows the percentage completed, starting at zero in the top corner and going down to one hundred. The bottom of the… […]
Item Counts
Because the mailbox inventory process is performed prior to actual data processing, expected item counts may not always match the number of items processed. Following the inventory phase, the number of items in a folder can change based on mailbox use during the migration. Some examples include: New mail arrives into the Inbox Items are… […]
Migration Results
To view the status of active and completed migrations, click Migrations / Run from the left side navigation pane. Each row represents a batch of users in a migration, combined with their configuration settings. Each migration is uniquely numbered in the left column. Click View Progress of an active migration or View Results of a… […]
User Results
Click the View button next to any user to see more details about their individual migration job. The Duration box indicates how long that user’s migration took to complete. The Migrated Items box displays the total number of items migrated, filtered out and duplicates skipped. The total amount of data and the calculated migration data… […]
View Reports
At the top of both the Migration Results and User Results screens, notice the Export Report button. When clicked, this will generate a summary of statistics from the migration and export it to a CSV file. The CSV file may be opened in a spreadsheet application in order to view and aggregate the data further,… […]
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