Pricing

Transend makes migration easy, and understanding pricing should be even easier!

Transend Migration Console

Solutions for projects of all sizes & scopes.

Personal

For migrating only a few mailboxes

MailboxesUnit Price
Up to 10$ 18.50 / mailbox
Key details
  • Migrate a maximum of 10 mailboxes
  • End-user authentication (requires user passwords)
  • Install on a single machine
  • Email-only technical support
  • Email-only support regarding installation and product usage issues
  • Free product updates (for 1-year from purchase date)
  • Maximum response time of 24 hours, Mon - Fri
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Most Popular
Professional

For most SMB projects

MailboxesUnit Price
Up to 24$ 24.00
25 +$ 19.00
75 +$ 15.50
100 +$ 13.00
500 +$ 11.50
1,000 + Contact Us
Key details
  • Scale across a maximum of 3 remote machines (physical and virtual)
  • Process up to 5 concurrent migrations/threads per machine
  • Enhanced reporting, including live Forecast Completion timeline that estimates migration completion date
  • Telephone and email support regarding product usage issues
  • Free product updates (for 1-year from purchase date)
  • Maximum response time of 24 hours, Mon - Fri
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Enterprise

Enhanced scalability and automation

MailboxesUnit Price
500 +$ 15.00
1,000 +$ 13.50
2,500 +$ 11.00
5,000 +$ 8.50
10,000 +$ 6.00
25,000 +$ 5.50
50,000 + Contact Us
Key details
  • Scale across unlimited number of machines (physical and virtual)
  • Process unlimited concurrent migrations/threads per machine
  • Enhanced reporting, including live Forecast Completion timeline that estimates migration completion date
  • Entitlement - Local Archive Migrator simplifies the migration of locally stored archives (500+ licenses)
  • Entitlement - 2 hours of consulting related to migration approach & configuration (250+ licenses)
  • Priority access to senior architects, engineers and development
  • Consulting related to architecting approach & configuration (250+ licenses)
  • Telephone and email support regarding product usage issues
  • Free product updates (for 1-year from purchase date)
  • Maximum response time of 24 hours, Mon - Fri
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Other Offerings

Migrate to
Amazon WorkMail
FREE OF CHARGE

Migrate to WorkMail for FREE!

Thanks to our strategic partnership, Amazon will cover all your migration costs (Transend software and support).

Simply request FREE Production licenses (below) and begin your migration immediately!

There’s no fine print! All commercials are handled between Transend and Amazon.

  • Telephone & email support regarding product usage issues (from a
    US-based engineer during business hours)
  • Customers with less than 25 licenses receive email support only
  • Customers with 25 to 99 licenses are limited to 3 telephone support
    instances (not to exceed 1 hour per instance), and receive unlimited
    email support
  • Customers with 100+ licenses receive unlimited telephone and email
    support
  • Maximum response time of 24 hours Monday through Friday (except U.S.
    holidays)
  • Free product updates for one year from purchase date

Transend Migration Console for
eDiscovery
EDISCOVERY

Convert data to file formats required for compliance and eDiscovery purposes.

Licensed per machine (rather than per user mailbox), TMC eDiscovery allows the conversion of an unlimited number of data files/mailboxes.

This license is not for the migration of user mailboxes to another email server or archive system.

  • Telephone & email support regarding product usage issues (from a
    US-based engineer during business hours)
  • Free product updates (for 1-year from purchase date)
  • Maximum response time of 24 hours, Mon – Fri

Frequently Asked Questions

Licensing

One license is required for each user mailbox requiring migration.

No. Each license allows you to migrate live (server) mail for a particular user, and that user’s archives as well.

Each licenses allows you to migrate a respective mailbox as many times as necessary. Powerful de-duplication features allow for delta migrations to support both big bang and phased migrations.

Transend Migration Console should only be installed on a single machine.

However, depending on the Edition you purchased, you may scale your project by installing Transend Remote Agent(s) on as many machines as your licensed Edition will allow.

Yes, Transend offers discounts for all of the above. Please Contact Us to request discounted pricing.

Absolutely not! You only need to purchase licenses for the number of mailboxes you need to migrate.

Yes. While the newly released Transend Migration Console integrates the exact same migration engine, yet has enhanced functionality that is lacking in Transend Migrator, you may still download, purchase and use Transend Migrator, now called Transend Migrator (Classic).

Effective December 31, 2021, Transend will deprecate all support for Transend Migrator (Classic).

Support

Your Edition determines what is included with Support & Maintenance.

View each Edition above for respective Support & Mainteance benefits of each.

Yes, Technical Support & Maintenance is included with all purchases.

Yes, Transend offers all levels of support and services, including full end-to-end Professional Services where Transend will perform your migration for you. Please Contact Us for more details.

Transend’s normal support hours are 9am – 5pm (Pacific), Mon – Fri.

Extended Support:

If you will be performing a migration during non-business hours, or anticipate a need for support during non-business hours, please contact us to purchase Extended Support. In most cases we require at least 7 days advanced notice so we can schedule a support engineer to be available.

No, Transend does not auto-renew your support package unless you ask us to. We also offer multi-year support packages at a discount. Please Contact Us for more details.

General

You can purchase online with a credit card or via PayPal. Alternatively, you can issue a Purchase Order and pay by Wire Transfer, PayPal, or Company Check.

Transend’s remittance address is:

Transend Corporation
Attn: Accounts Payable
855 14th Ave.
Menlo Park, CA 94025

For wire transfer details or Transend’s Federal Tax ID number, please Contact Us.

Once we receive a valid Purchase Order, we will send you an invoice with net-30 day payment terms (in most cases).

All purchases include 1 year of Support & Maintenance from date of purchase, which allows you to upgrade to the latest version at any time during that term free of charge.

If your Support & Maintenance period has expired, the upgrade fee is 50% of your original purchase price.

All Transend products are available for download on a try-before-you-buy basis. We provide a free trial of the software to let you fully evaluate our products before making a purchase decision. During your trial, and after you’ve purchased the software, our support staff is available to assist with product usage issues via email or telephone. We strongly recommend that all customers download, install, and test the trial version of any product prior to making a purchase.

In certain instances, if due to technical difficulties or platform incompatibilities the software will not function properly, we may, at our discretion, issue a refund. In such instances, we require that you have contacted (and received) technical support to ensure you have taken all necessary steps to correctly operate the software prior to being eligible for a refund. In order to provide the appropriate level of technical support, Transend requires customers are able to provide software log files, as requested.

Transend Migration Console runs on Windows only.

However, there are options for Mac users:

  • Boot Camp Assistant – Install Windows 10 on your Mac (free of charge)
  • Parallels – run Windows on your Mac
  • Launch a Windows VM on your Mac.