Custom blended training approach

Learning Portal

A library of on-demand videos detail platform features and best practices. Users can view quick feature tips or delve into full training programs. Includes access to monthly live webinars.

Live Training

Live remote instructor-hosted sessions detail new platform features, capabilities, and best practices. Sessions are customized to your specific needs!

Platform Specific Training Solutions

CHANGE MANAGEMENT OPTIONS FOR USERS

Increase productivity & add organizational value

VIEWED

Over 44,000 hours of videos
watched by users worldwide

ATTENDED

Over 37,000 live sessions
hosted by training experts

ROI

Over $18,240,000
worth of ROI realized

Transend was instrumental in quickly catapulting our organization into full adoption of Microsoft Teams as our primary communication and collaboration platform. They later provided guidance to our staff related to OneDrive implementation. The customized training sessions allowed us quickly maximize Microsoft’s capabilities! I highly recommend Transend for all Microsoft 365 training needs.

Santita Prather
SkyPoint Federal Credit Union

When the State of Vermont chose Microsoft Teams for web conferencing, Transend created custom videos to assist with training our end-users. These videos were instrumental in helping employees adopt and use the new collaboration services successfully!

Director of Information Technology
State of Vermont

Transend’s Learning Portal is easy to use and intuitive, with tons of content. And the Live Training sessions are excellent, with curriculum that is customized to the specific needs of our users. Our project management office is looking forward to the next class!

Senior Project Manager
Dartmouth-Hitchcock Medical Center

Our firm needed Microsoft 365 training customized especially for accountants with ‘power-user’ skills. Transend developed a comprehensive one-day instructor-led course covering a long list of topics, from the most complex functions to those we absolutely need to know!

John Davis, CPA
Davis & Hodgdon Associates CPAs

We had received internal private training sessions from an independent consultant, but it just wasn’t scalable. So just like we do for other things, we went looking for a partner and aligned well with Transend. Their depth of knowledge covers all features and functionality found in cloud based mail platforms.

Director of IT
Printing & IT Services

Microsoft 365 is new to the agency, so the core collaboration services such as Teams, OneDrive & SharePoint were not applications users were comfortable with. Transend’s training sessions and Learning Portal provided invaluable guidance!

Department of Savings & Mortgage Lending
State of Texas

Run! Don’t walk to partner with Transend if you are considering moving to a new email platform. Our first email migration we did ourself was a nightmare, so the second time we prepared by partnering with Transend. They delivered as promised and provided clear communication during the process! All our email folders and messages were migrated quickly and cleanly!

Angelica Steinker
Courteous Canine, Inc.

Transend’s service was beyond excellent in all areas! My project manager’s technical skills, communication and professionalism were outstanding from the very start through completion. I can recall only a handful of business relationships and projects that were managed this well. Thank you!

Charles O'Neil
Chares River Properties

Transend’s technical abilities and customer service are fantastic. They accomplished in two days what I failed to do over weeks. Their knowledge and tools made for a quick and easy migration from Google Workspace to M365. They even worked late to meet a tough deadline. I highly recommend Transend, and their pricing is extremely reasonable, even for a non-profit like us!

Emily Perkins
Leadership Council for Women in National Security

Transend provided us with well-defined project steps, quickly assisted with any questions or issues, and kept us informed on each step as we worked through the process. The post migration support and training services were incredibly valuable in helping resolve any issues that surfaced after the migration was complete, and providing platform feature guidance. Transend owned the project through completion quickly and carefully. If I had known about Transend a year ago I wouldn’t have waited so long to migrate!

Stephen Ceasar
FDR Services Corp.

Transend’s expertise and professionalism were evident throughout the entire process. Our Project Manager demonstrated a deep understanding of the project complexities, and their attention to detail ensured a smooth transition despite many irregularities our environment presented. Watching Transend successfully perform our migration to Google Workspace was a pleasure!

Susan Fixsen
Pacific Oak Homes

Frequently asked questions

Each 1-hour session includes 40-45 minutes of general overview curriculum and 15-20 minutes of Q&A. If the session is a designed Q&A session, the entire 1 hour is dedicated to Q&A.

All live sessions are scheduled at a mutually agreement time slot for both parties. Transend does perfrom training during non-US buiness hours to ensure customers around the globe are supported at a time that works best for its user base.

Absolutely! All live sessions are recorded and may be distributed to all users (for internal usage purposes). They can also be added to your Learning Portal.

All trainers are US-based industry experts with real-world Microsoft 365 and Google Workspace experience. They are passionate about helping organizations get the most out of the email environments, and are skilled at tailoring training curriculum to different learning styles, job responsibilities and organizational preferences.

Yes, robust reporting functionality allows your admins to track employee progress and completion. The Learning Portal also provides resources that generate reports to help organizations measure the effectiveness of their training programs.

Absolutely! Contact Transend to learn about flexible and customizable training bundles that will meet your specific needs at a cost that makes sense.

Transend provides technical support to help organizations resolve any issues that may arise training sessions. If you have experienced technical challenges with training in the past, we can also help pro-actively test and configure for success. Your complete satisfaction is our goal.