Transend Migration Console runs on a Windows operating system only. However, there are options for Mac users that are used by Transend customers across the globe. Boot Camp Assistant – Install Windows 10 on your Mac (free of charge) Parallels – run Windows on your MacLaunch a Windows VM on your Mac. […]
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Migration Farm Requirements
If Transend is performing your migration as a service, and you will be creating the migration farm that will host Transend’s migration software, the following guidelines and specifications are required. Minimum Hardware SpecificationsOperating System: Windows 10, Windows Server 2012 R2 or higher CPU: 4 cores Memory: 16 GB Free Disk Space: 100 GB Machines can… […]
Performance Guidelines
The recommended system requirements and performance guidelines will help you achieve optimal migration performance while minimizing connectivity and/or network-related errors. If Transend is performing your migration as a service, please see our migration farm requirements. Transend Migration Console can be run on virtual or physical machines on a Windows operating system. We recommend building a… […]
Pilot Testing
It is recommended that you perform a Technical Pilot in advance of a production migration. The Technical Pilot serves two primary purposes: (a) ensures your Transend Migration Console software configuration yields an output that meets data fidelity expectations, and (b) allows you to collect throughput performance benchmarking data to guide production scaling decisions. Data Fidelity… […]
Pilot Review Guidelines
This document is for customers who are testing Transend Migration Console to perform a mailbox migration yourself. Before performing a production migration with Transend Migration Console, it is recommended you first perform pilot testing. We recommend migrating data into test accounts in the target platform, so if remediation is required you can easily delete the… […]
Pilot Review Guidelines
This document is for customers who have engaged Transend to perform your migration as a Managed Service. Your data has been migrated into a test account in the new environment. As part of the pilot group, it is time for you to review the migrated data to confirm fidelity meets expectations. If it does not,… […]
Access a Network Drive
There are several places where you might choose to use a network drive. Some examples include: The Source or Target Platform (i.e. direct access to the mail store of a Kerio server, or locally stored files such as PST, EML or PDF) Location of detached attachments that exceed size limits of the target system (configured… […]
Definitions of Support & Maintenance terms
Each purchase of Transend Migration Console includes Support & Maintenance, either Limited or Standard coverage. Definitions of the Support & Maintenance terms are as follows: General:Level 1 support engineer – entry level support engineer with the ability to provide general guidance about out-of-the-box product features, installation and license key activation. Level 2 support engineer -… […]
Google Workspace Live Training
The following live instructor-led training sessions are End-User or Administrator focused. All sessions include the following: Planning meeting to understand learning needs 60-minute sessions Session recordings to be distributed to Customer users and administrators for internal usage (can be added to customer’s Learning Portal upon request) Session scheduling at mutually agreeable date/time End-User Training SessionsThe… […]
Best Practices
The following best practices will help optimize migration performance, reduce errors and enhance your overall migration experience. GeneralLet the migration complete before manipulating data – If migrating in stages with delta jobs, it is important to allow all migration jobs to complete before manipulating data (i.e. moving or deleting messages/folders, editing/deleting calendar events, etc.). Once… […]