The recommended system requirements and performance guidelines will help you achieve optimal migration performance while minimizing connectivity and/or network-related errors. If Transend is performing your migration as a service, please see our migration farm requirements. Transend Migration Console can be run on virtual or physical machines on a Windows operating system. We recommend building a… […]
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Pilot Testing
It is recommended that you perform a Technical Pilot in advance of a production migration. The Technical Pilot serves two primary purposes: (a) ensures your Transend Migration Console software configuration yields an output that meets data fidelity expectations, and (b) allows you to collect throughput performance benchmarking data to guide production scaling decisions. Data Fidelity… […]
Pilot Review Guidelines
This document is for customers who are testing Transend Migration Console to perform a mailbox migration yourself. Before performing a production migration with Transend Migration Console, it is recommended you first perform pilot testing. We recommend migrating data into test accounts in the target platform, so if remediation is required you can easily delete the… […]
Pilot Review Guidelines
This document is for customers who have engaged Transend to perform your migration as a Managed Service. Your data has been migrated into a test account in the new environment. As part of the pilot group, it is time for you to review the migrated data to confirm fidelity meets expectations. If it does not,… […]
Object and Property Provisioning
Transend provides services to programmatically provision (create) objects and properties in messaging platforms. The proprietary tools Transend uses to perform provisioning services are not available for licensing by the general public, but are used by Transend’s Services teams on behalf of its customers. General information:Source & Target Platform support S = supported in a source… […]
Time Zone Considerations
Prior to migration, it is recommended you set each migration machine Windows OS to the same time zone as the on-premises mail servers. ImportantDo not use UTC- Coordinated Universal time zone as this may result in incorrect dates/times when migrating from or to on-premises email servers. […]
Uninstall Transend Migration Console
You must uninstall Transend Migration Console v2.x (and earlier) prior to installing v3.x, or errors will occur. Important! This requires deleting directories in addition to uninstalling the application. See instructions below. Uninstall & remove Transend softwareUninstall Transend Migration Console from your machine’s control panel. Delete the following directories: C:\Users(your name)\AppData\Roaming\Transend Migration Console. C:\ProgramData\Transend Reboot your… […]
Upgrade your License
You may upgrade from any previous version of Transend software to the latest version of Transend Migration Console. Upgrade from Transend Migrator or TM Forensic EditionIf you are an existing customer of Transend with an active license of Transend Migrator or Transend Migrator Forensic Edition, with an active Support & Maintenance package, you are eligible… […]
Access a Network Drive
There are several places where you might choose to use a network drive. Some examples include: The Source or Target Platform (i.e. direct access to the mail store of a Kerio server, or locally stored files such as PST, EML or PDF) Location of detached attachments that exceed size limits of the target system (configured… […]
Best Practices
The following best practices will help optimize migration performance, reduce errors and enhance your overall migration experience. GeneralLet the migration complete before manipulating data – If migrating in stages with delta jobs, it is important to allow all migration jobs to complete before manipulating data (i.e. moving or deleting messages/folders, editing/deleting calendar events, etc.). Once… […]
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