Microsoft 365 Training

Microsoft 365 Training: Administrator

What’s New!

Microsoft is continuously adding new features to the admin center, fixing issues, and making changes based on customer feedback.

• What’s new in the Microsoft 365 admin center
• Stay on top of Microsoft 365 changes
• Office 365 is now Microsoft 365

Get Started

Set up your subscription and email, add users, and install apps.

• Subscription Plans & Pricing – select the appropriate subscription plan for your organization.
• Get started – sign up and set up Microsoft 365.
• Install apps – install Office and other Microsoft apps.
• Train users – help users in your organization learn how to store and share files and use Office apps.

Manage

Manage your subscription, services, and users, secure your business, and get help troubleshooting.

• Overview of the Microsoft 365 admin center – admin roles, stay on top of changes, customize your subscription.
• Users and groups – manage passwords, add/remove users, manage groups and guest access, assign licenses.
• User v Shared mailbox – what’s the difference? Understand the differences between User and Shared mailboxes to determine what might be most appropriate for your new envieonment.
• Overview of Microsoft 365 Groups for administrators – give a group of people access to a collection of shared resources.
• Email and calendars – manage email settings, distribution groups, security settings, shared mailboxes.
• OneDrive documentation – for IT professionals and admins.
• SharePoint documentation – learn how to roll out and manage SharePoint.
• Teams Overview – understand the Teams architecture, manage and monitor Teams.
• Teams admin documentation – roll out and manage Teams, prepare your users for Teams.
• Domains – set up and manage domains, update DNS records.
• Your data and service – monitor the status of your service, back up data, install add-ins, upgrade to the latest apps.
• Subscriptions and billing – manage subscriptions and licenses, update payment methods, purchase additional services and storage.
• Secure your organization – best practices, multifactor authentication (MFA), Microsoft Secure Score, GDPR.
• Work with customers – share documents and use Teams to collaborate and meet.
• Troubleshoot – resources to help you troubleshoot and fix problems.
• Maintain data security of a terminated employee – minimize the risks of data leakage when an employee leaves the organization