Google Workspace Training / End-User
Gmail features for End-Users
Below are select Gmail features that End-Users should be aware of when transitioning to Google Workspace.
For additional Gmail training materials, view Gmail training and help.
Important Gmail features
Main differences: Outlook v. Gmail
- If you’ve switched from Microsoft Outlook to Google Workspace, learn how the primary features differ between platforms.
- Get Gmail on your devices
- (Optional) Add multiple Google accounts
- Create a browser bookmark
- Add a Gmail desktop shortcut
- (Optional) List messages separately
- Add a preview pane
- View your calendar in your inbox
- Create task lists
- Create a signature
- Use and change keyboard shortcuts
- Compose a new email
- Format text and add images or attachments
- Use spell check
- Send and undo send
- Reply to, forward, and print email
- Change recipients and subjects
- Save attachments
- Archive or delete
- Search
- Labels with colors
- Stars and importance markers
- Mark email you send as important
- Filters
- Start or join video meetings
- Use Google Chat in Gmail
- Vacation notifications
- Desktop notifications
- Mail delegation
- Shared mailbox
- Read and respond to email offline
- Snooze email
- Remember to follow up
- Email templates
- Priority inbox