Follow the directions below to create an admin account through the Microsoft Entra admin center which will provide Transend with administrative access to your GoDaddy 365 environment. Transend will use this access to perform your migration. After your migration is complete you may remove Transend’s administrative access. Log into Microsoft Entra admin center Select Users… […]
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Schedule Cutover
The Cutover is when DNS records are updated and email from external users is delivered to your new mail platform (users “Go Live” in the new platform). The Cutover is also referred to as “update mail routing”. You may schedule your Cutover only after all required Setup tasks have been completed and your Project Manager… […]
Enable 2-Step Verification
To set up 2-Step Verification in Go Daddy, follow these steps: Log into Go Daddy with an admin account. Click the arrow next to Account Settings to expand the menu. Select Login & PIN. Scroll down to the 2-Step Verification section. Click Add Backup. Note: if no recovery number is currently set, this screen will… […]
Cutover readiness
It’s important you understand what to expect at Cutover time, so all users and admins are prepared for the transition to the new target platform. Key termsDNS records: the internet data that determines where to deliver your email and calendar invites. DNS registrar: the company with which your DNS records are registered. Common registrars include… […]
DNS Record Updates
During your scheduled Cutover, either your DNS admin or Transend will log into your DNS registrar to update your DNS records. The responsible party is defined in your Project Plan. If your Project Plan defines that Transend will update DNS records at Cutover, the following DNS records are updated by Transend: MX TXT (SPF) CNAME… […]
File Migration Methodologies
Transend’s file migration methodologies are designed to ensure an efficient cutover, with an optimized user experience. As a result, we offer two default file migration methodologies: A Staged Migration and a Post-Cutover Single-pass Migration. Note: If your Agreement is dated February 6, 2026 or prior, it included a legacy file migration methodology, which is a… […]
Onboarding credentials
Onboarding credentialsSource admin account credentials Target admin account credentials User List DNS registrar admin account credentials Follow the below steps to provide the requested Customer To-Do Items. If you need help, click here.Click the Files tab and download the following documents:a. Onboardingb. User List Update the Onboarding document with requested information and credentials. Populate the… […]
Assign Delegate Access to Transend
To grant Transend access to your Go Daddy account, you will need to assign Delegate Access to Transend. Log into Go Daddy with an admin account. In Account Settings, select Delegate Access In the People who can access my account section, click Invite to Access. In the Invite to Access window, enter the following: Name:… […]
Migrating data not supported by IMAP
While Transend can migrate email data (messages, folders, attachments) directly from most servers via the IMAP protocol, calendars, contacts & tasks are only supported by an export process that is performed by the customer in advance of Transend migrating the exported files to the target mailbox. If you need calendars, contacts or tasks migrated from… […]
Glossary of Key Terms
It’s important you understand terminology that will be used throughout your project. On this page: Each category below includes relevant key terms.General Setup Production Post-Production Platform Specific Microsoft 365 GoDaddy 365 Google Workspace IMAP GeneralProject Type – Understand your Project Type, and what provisioning services are included. Project phases – A sequence of events must… […]
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