Product Setup & Usage

Guidance about installation, configuration and execution of Transend Migration Console. LicensingThere are different options when evaluating and licensing/purchasing Transend Migration Console. InstallationInstall Transend Migration Console on a single machine. Optionally, install Transend Remote Agent on separate remote machines to speed up processing. ConfigurationNavigate through the interface to configure and run your migration. ScaleOptionally, add Remote… […]

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Configuration

Configuring Transend Migration Console prior to performing migrations can be easily done with just a few simple steps. Transend has done the hard work for you – once you select your source and target mail platforms, we have pre-enabled the important options for your specific migration scenario. ProjectsCreate a ProjectManage ProjectsConfigure status notificationsUsersDefine Users SettingsRequired… […]

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Installation

Install Transend Migration Console on a single machine. Optionally, install Transend Remote Agents on separate remote machines (one Remote Agent install per machine). Both the Migration Console and Remote Agent can be installed on physical or virtual machines. Install Transend Migration ConsoleEvery migration requires a single instance installation of Transend Migration Console. Install Transend Remote… […]

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Reporting

View real-time progress and results. View high level progress of the migration, or more granular details of each mailbox and migration job. Migration ResultsDisplays results of all active and previously performed migrations. User ResultsDisplays results of individual user mailboxes. Forecast CompletionOnce a migration has started, displays the estimated time of completion. Also, allows you estimate… […]

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Scale

To speed up migration processing, you may optionally install Transend Remote Agents on Remote Machines. You may also increase concurrency on each Agent to process multiple simultaneous threads per Agent. Setting up Remote MachinesA Remote Machine (physical or virtual) is required for each Remote Agent. Configure Remote AgentOnce you have set up Remote Machine(s), install… […]

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Definitions of Support & Maintenance terms

Each purchase of Transend Migration Console includes Support & Maintenance, either Limited or Standard coverage. Definitions of the Support & Maintenance terms are as follows: General:Level 1 support engineer – entry level support engineer with the ability to provide general guidance about out-of-the-box product features, installation and license key activation. Level 2 support engineer -… […]

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Google Workspace Live Training

The following live instructor-led training sessions are End-User or Administrator focused. All sessions include the following: Planning meeting to understand learning needs 60-minute sessions Session recordings to be distributed to Customer users and administrators for internal usage (can be added to customer’s Learning Portal upon request) Session scheduling at mutually agreeable date/time End-User Training SessionsThe… […]

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Microsoft 365 Live Training

The following live instructor-led training sessions are End-User or Administrator focused. All sessions include the following: Planning meeting to understand learning needs 60-minute sessions 45-min curriculum / 15-min Q&A Session recordings to be distributed to Customer users and administrators for internal usage (can be added to customer’s Learning Portal upon request) Session scheduling at mutually… […]

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Troubleshooting

If you run into errors or require assistance, the below issues provide guidance how you can resolve your problems. General Product TroubleshootingLicense key validation issuesMonitoring migration progressMonitoring migration performanceReviewing migration resultsEdit (Clone) ConfigurationProvide log files to Tech SupportRecover from a crashRerun a migrationItems that can’t migrateRollback / Undo a migrationDebugging Agent ServicesConnectivity between the Console… […]

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Recover from a crash

Recovering from a crash happens automatically, for example, after an unexpected machine reboot. Once the machine is back up, the Agent service starts automatically and gathers progress data from any crashed jobs and prepares those for the Daemon to retrieve and pass along to the Console for display. Any user migration job that was in… […]

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