Troubleshooting
If you run into errors or require assistance, the below issues provide guidance how you can resolve your problems.
General Product Troubleshooting
License key validation issues
Monitoring migration progress
Monitoring migration performance
Reviewing migration results
Provide log files to Tech Support
Recover from a crash
Rerun a migration
Agent Services
Connectivity between the Console and Remote Agents
How to tell if a Remote Agent is active
Daemon Services
Connectivity between the Daemon and Remote Agents
Miscellaneous
Transfer ownership of a Google mailbox to a Managed Account (Sanitize Gmail account)