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Troubleshooting

If you run into errors or require assistance, the below issues provide guidance how you can resolve your problems.

General Product Troubleshooting

License key validation issues
Monitoring migration progress
Monitoring migration performance
Reviewing migration results
Provide log files to Tech Support
Recover from a crash
Rerun a migration

Agent Services

Connectivity between the Console and Remote Agents
How to tell if a Remote Agent is active

Daemon Services

Connectivity between the Daemon and Remote Agents

Miscellaneous

Transfer ownership of a Google mailbox to a Managed Account (Sanitize Gmail account)

Contact Transend

Technical Support
Sales