Guidance about installation, configuration and execution of Transend Migration Console. LicensingThere are different options when evaluating and licensing/purchasing Transend Migration Console. InstallationInstall Transend Migration Console on a single machine. Optionally, install Transend Remote Agent on separate remote machines to speed up processing. ConfigurationNavigate through the interface to configure and run your migration. ScaleOptionally, add Remote… […]
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Forecast Completion
Once your migration has begun, you may view the Forecast page to see the estimated time of completion. On the left side navigation pane, click Reporting / Forecast. The left side of the graph shows the percentage completed, starting at zero in the top corner and going down to one hundred. The bottom of the… […]
Disable Message Size Limits
GroupWise message size limits can be customized. Depending on your deployment, message size limits may be set to a limit of 10 MB, or another value that should be adjusted prior to migration. It is recommended you uncheck the following box prior to migration to disable message size limits. Open GroupWise Admin Console Click Users… […]
Debugging
When troubleshooting an issue, Transend Support may recommend you enable Debugging mode so they can obtain more information about your migration issue or error. Note: The following instructions only apply to the 3.x build of Transend Migration Console. See instructions at bottom of page for 2.x debugging steps. To enable Debugging mode, follow these steps:… […]
End-User Communication
Transitioning to a new email environment is a big change to end-users and can cause disruption if best practices are not properly communicated to them. A few days prior to cutover, communicate the timing of the cutover to users. And then the day of the cutover, send another reminder to ensure end-users are aware of… […]
EML Considerations
EML files are text files containing one message per file, and message attachments are normally encoded within each text file. The EML file can be viewed in programs such as Outlook Express and Windows mail. These files are based upon the RFC-822 single email standard. RequirementsNo email client is required for conversion. The data file… […]
Disable Antivirus
Antivirus scanning can significantly reduce migration performance and can potentially lead to migration failures. The most reliable way to ensure antivirus scanning doesn’t interfere with migration processing is to disable antivirus on all machines performing migrations. However, we realize this can introduce security concerns that are prohibitive for many organizations. Create Directory ExclusionsAlternatively, you can… […]
Enable Service account key creation
If you are trying to create a Google Service Account, and received the following error message that “Service account key creation is disabled”, follow the steps below to enable Service account key creation. If you receive the above error when creating the JSON and/or P12 Key, please do the following: Go to the organization (not… […]
Monitoring migration performance
Periodically check the system resources on the Console and Remote Agent machines until you’ve established a baseline of optimized performance. Maxing out your system resources can negatively affect migration performance. Open Windows Task Manager, click on the Details tab and then sort the Name column. Look for the following: TransendMigrationAgent.exe TMAgent.exe TMCMD.exe There will be… […]
Disable Multi-Factor Authentication
Multi-factor authentication (MFA) is a policy that requires the account owner to verify login attempts with a second device of their choosing. It is recommended you disable all MFA policies prior to configuration. Multi-factor authentication can be enabled by administrative policy or by end users, depending on the email system. Multi-factor authentication requires the account… […]
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