The recommended system requirements and performance guidelines will help you achieve optimal migration performance while minimizing connectivity and/or network-related errors. If Transend is performing your migration as a service, please see our migration farm requirements. Transend Migration Console can be run on virtual or physical machines on a Windows operating system. We recommend building a… […]
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Pilot Testing
It is recommended that you perform a Technical Pilot in advance of a production migration. The Technical Pilot serves two primary purposes: (a) ensures your Transend Migration Console software configuration yields an output that meets data fidelity expectations, and (b) allows you to collect throughput performance benchmarking data to guide production scaling decisions. Data Fidelity… […]
Pilot Review Guidelines
This document is for customers who are testing Transend Migration Console to perform a mailbox migration yourself. Before performing a production migration with Transend Migration Console, it is recommended you first perform pilot testing. We recommend migrating data into test accounts in the target platform, so if remediation is required you can easily delete the… […]
Pilot Review Guidelines
This document is for customers who have engaged Transend to perform your migration as a Managed Service. Your data has been migrated into a test account in the new environment. As part of the pilot group, it is time for you to review the migrated data to confirm fidelity meets expectations. If it does not,… […]
Object and Property Provisioning
Transend provides services to programmatically provision (create) objects and properties in messaging platforms. The proprietary tools Transend uses to perform provisioning services are not available for licensing by the general public, but are used by Transend’s Services teams on behalf of its customers. General information:Source & Target Platform support S = supported in a source… […]
Amazon WorkMail Considerations
Transend uses delegation to perform an administrative migration to Amazon WorkMail, whereby only the administrator’s password needs to be supplied. AuthenticationLog in to the WorkMail administrator’s console. Under Organization Settings | Mailbox Migration, press the Edit button and select a user who will be authorized to perform migrations. Server Name The default value that Transend… […]
Yahoo Considerations
Transend migrates Yahoo email data using the IMAP protocol. In order to successfully migrate data, operators will need to set an app password to use for the migration: In Yahoo Mail, click your profile icon and choose Account Info. Click Security. Click Generate app password. Click Get Started. Enter a name like Transend MIgration Console… […]
Zimbra Considerations
Transend migrates Zimbra email, calendars, contacts and tasks using a combination of IMAP for email and Zimbra’s built-in SOAP API for calendars, contacts and tasks. Those are the preferred migration methods for each respective data type, and are set as default protocols in Transend Migration Console. AuthenticationYou will need to know the address of your… […]
Contact Transend Sales
Transend Sales can be reached by telephone at (650) 324-5370, or via email. Note:Transend’s normal business hours are 9am – 5pm (Pacific), Mon – Fri. […]
Contact Technical Support
Depending on your License Edition, you may contact Transend Tech Support either by email or telephone.Email Tech SupportSend email to Tech Support and please include:Your name and telephone number Your version and Edition of Transend Migration Console Your license information Your operating system and service pack version What software you are converting from and version… […]