The following live instructor-led training sessions are End-User or Administrator focused. All sessions include the following: Planning meeting to understand learning needs 60-minute sessions 45-min curriculum / 15-min Q&A Session recordings to be distributed to Customer users and administrators for internal usage (can be added to customer’s Learning Portal upon request) Session scheduling at mutually… […]
Archives: Github to WP
End-User Communication
Transitioning to a new email environment is a big change to end-users and can cause disruption if best practices are not properly communicated to them. A few days prior to cutover, communicate the timing of the cutover to users. And then the day of the cutover, send another reminder to ensure end-users are aware of… […]
Troubleshooting
If you run into errors or require assistance, the below issues provide guidance how you can resolve your problems. General Product TroubleshootingLicense key validation issuesMonitoring migration progressMonitoring migration performanceReviewing migration resultsEdit (Clone) ConfigurationProvide log files to Tech SupportRecover from a crashRerun a migrationItems that can’t migrateRollback / Undo a migrationDebugging Agent ServicesConnectivity between the Console… […]
Disable Antivirus
Antivirus scanning can significantly reduce migration performance and can potentially lead to migration failures. The most reliable way to ensure antivirus scanning doesn’t interfere with migration processing is to disable antivirus on all machines performing migrations. However, we realize this can introduce security concerns that are prohibitive for many organizations. Create Directory ExclusionsAlternatively, you can… […]
Disable Multi-Factor Authentication
Multi-factor authentication (MFA) is a policy that requires the account owner to verify login attempts with a second device of their choosing. It is recommended you disable all MFA policies prior to configuration. Multi-factor authentication can be enabled by administrative policy or by end users, depending on the email system. Multi-factor authentication requires the account… […]
Drive ID collection scripts
When migrating files in Shared Drives (i.e. Google Shared Drives or SharePoint document libraries), drive IDs are required in the Define Drives list in Transend Migration Console. Google Shared Drive ID’s can be obtained from the Google Workspace UI, but SharePoint document library ID’s cannot. To make drive IDs easier to obtain, use the below… […]
Google Drive ID collection script
Use the below Google Drive ID collection script (get_drive_ids.ps1) to collect drive IDs that are required in the Define Drives list in Transend Migration Console.It is required you complete the Setup steps before running the inventory script, which is located at the bottom of this page. SetupLog into the Google Cloud console. Click the project… […]
Inventory Google Workspace Data Usage
To inventory end-user Gmail and Drive usage, follow the below instructions. To inventory Shared Drive usage, follow the instructions in the second section. User Gmail & Drive UsageLogin to Google Admin — https://admin.google.com/ Click on Users. Email usage should display by default. If Drive is not displayed in your current view, click on the Manage… […]
Inventory Microsoft 365 Data Usage
To inventory Microsoft 365 Mailbox, OneDrive and SharePoint usage, follow the below instructions. Mailbox UsageOpen the Microsoft 365 Admin Center Expand Reports Click on Usage Scroll down to the Email Activity section and click the View More button below it. Click the Mailbox Usage tab towards the top of the screen. To generate a report… […]
Installation of Transend Migration Console
Installation of Transend Migration Console can be completed in less than 5 minutes. To install Transend Migration Console, run the install file provided to you. Double-click and run the install file. Select Save File Click the downloads folder in your directory and select Transend Migration Console.exe Read the installation notice and click Install Once installation… […]
Microsoft OneDrive