Project Phases

Express Migration Services Projects include the following project phases:

Setup

The Setup phase is when Transend prepares for migration. This includes, but is not limited to:

Set up internal project management platforms and services
Kickoff meeting
Learning of any custom preferences that deviate from the defined Scope of Work or default migration methodologies, and if necessary, preparing an Amendment to account for required deviations
Validation of credentials provided by customer
Object provisioning (Advanced Project Type)
Production readiness – confirm the target platform is ready for migration
Validation all objects are provisioned and licensed, as necessary
Validation user accounts in scope can be authenticated
Notify the customer Setup is complete and to schedule the cutover

Once all Setup tasks have been performed, Transend will close the Setup phase move to the Production phase.

The Production phase includes, but is not limited to:

Schedule the cutover
Communicate to users the migration details
Provision the migration farm
Configure migration software
Mailbox migration (if Staged)
- Begin the Stage-1 mailbox migration
- Perform the Cutover, or (if performed by customer) coordinate the Cutover
- Perform Stage-2 and Stage-3 migrations, as necessary
Mailbox migration (if Single-pass)
- Perform the Cutover, or (if performed by customer) coordinate the Cutover
- Perfrom Single-pass migration of all mailbox data in scope
Perfrom Single-pass file migration, if in scope

Each project includes a post-migration support period called Managed Help Desk.