Provide log files to Tech Support

If there are problems for which you need assistance, you must collect log files and send them to Transend Support for review. Go to the user migration details for the user in question. In the Jobs column, right click on the job number and choose Generate Debug Report. The default selection will capture all relevant… […]

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Rerun a migration

If a migration includes users who ended with errors or warnings, you can rerun the migration to include only the users who were not completed successfully. This can save significant time if you need to address problems that only affect a few users, and do not require an adjustment to the configuration settings or user… […]

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Reviewing migration results

On the Console machine’s navigation pane, click Migrations / Run. Click the View Results button next to the migration job in question. On the progress bar, click on Completed (green) or Failed (red) to show only those results. Click the column headers to sort, for example, by user name or number of warnings. Review the… […]

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Items that can’t migrate

Sometimes select items cannot migrate or cause the migration to fail or crash. When an item cannot migrate due to corruption, a bad naming convention or otherwise, we recommend you follow the below steps.Rerun the migrationOften a simple Rerun of the migration allows items to migrate that didn’t previous migrate. If the error was caused… […]

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Transfer ownership of a Google mailbox to a Managed Account

Google supports two types of user accounts, managed user accounts and consumer user accounts. Managed user accounts are under the full control of a Cloud Identity or Google Workspace administrator. In contrast, consumer accounts are fully owned and managed by the people who created them.It can be problematic when someone uses a corporate email account… […]

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Rollback / Undo a migration

If you have migrated items to a target mailbox with Transend Migration Console, and wish to rollback or undo that migration so that all migrated items are removed from the target mailbox, follow the steps below. Notes:Only items that were migrated with Transend Migration Console can be removed from the target mailbox. No data sent/received/created… […]

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Getting Started with Exchange Administration

Exchange Online is a cloud-based email and calendaring service within the Microsoft 365 suite. It allows you to communicate and collaborate with colleagues, customers, and partners using a secure and reliable messaging platform. In this 60-minute training session, you’ll learn how to access and manage your Exchange Online account, configure email settings and options, and… […]

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Getting Started with Microsoft Intune

In this 60-minute session, you’ll learn the basics of Microsoft Intune, a cloud-based service that helps you manage and secure devices and apps in your organization. You’ll learn how to enroll devices, configure policies, manage apps, and monitor compliance with Intune. You’ll also learn how Intune can be used to manage security on local devices,… […]

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Getting Started with Microsoft 365 Administration

In this 60-minute training session, you will learn the basic skills needed to perform essential Microsoft 365 administrative tasks. We’ll provide a high-level overview of the different Admin Centers to identify where specific administrative tasks are performed. We will also review the available options for governance, compliance and security.Agenda: Getting Started with Microsoft 365 Administration… […]

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Getting Started with Microsoft SharePoint Administration

In this 60-minute training session, you’ll learn the basic skills needed to perform essential administrative tasks on the SharePoint platform. We’ll review the different SharePoint components and how they work together to create a collaborative environment for your organization. We will also review the options for managing sites, libraries, lists, and permissions. Agenda: Getting Started… […]

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