The following live instructor-led end-user training sessions include the following: Planning meeting to understand learning needs 60-minute sessions Session recordings to be distributed to Customer users and administrators for internal usage (can be added to customer’s Learning Portal upon request) Session scheduling at mutually agreeable date/time Recommended Training Path to Building Microsoft 365 Champions includes… […]
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How to tell if a Remote Agent is active
Progress updates will appear regularly on the Console machine. This means that Remote Agents are performing the migration as expected. If you are not seeing updates on the Console, you should check the Remote Agent machines for further details. Look in the Task Manger on the Remote Agent machines. There will be one TMCMD.exe process… […]
Connectivity between the Console and Remote Agents
It is recommended to install Console and Remote Agents on the same network segment, if possible. This will reduce latency and optimize migration performance, while reducing the number of potential network roadblocks between them. If you are migrating to or from an on-premises mail server, it is also recommended to locate migration machines as close… […]
Recover from a crash
Recovering from a crash happens automatically, for example, after an unexpected machine reboot. Once the machine is back up, the Agent service starts automatically and gathers progress data from any crashed jobs and prepares those for the Daemon to retrieve and pass along to the Console for display. Any user migration job that was in… […]
Connectivity between the Daemon and Remote Agents
Migration job files are created by the Console and stored in C:\ProgramData\Transend\tmcd\std_jobs. Numbered jobs appear there with a .JOB file extension. After the Daemon successfully transfers a job file to a Remote Agent, the file gets renamed to .OLD (i.e. – 42.job becomes 42.old). Note: Depending on the number of users migrating and the scale… […]
Debugging
When troubleshooting an issue, Transend Support may recommend you enable Debugging mode so they can obtain more information about your migration issue or error. To enable Debugging mode, follow these steps: On the Configuration Settings > Optional screen, select the Advanced Options tab at the top. Check the “I know what I’m doing! Edit Advanced… […]
Monitoring migration performance
Periodically check the system resources on the Console and Remote Agent machines until you’ve established a baseline of optimized performance. Maxing out your system resources can negatively affect migration performance. Open Windows Task Manager, click on the Details tab and then sort the Name column. Look for the following: TransendMigrationAgent.exe TMAgent.exe TMCMD.exe There will be… […]
Monitoring migration progress
You can monitor the progress of your migration from the Transend Migration Console user interface. From the navigation pane, go to Migrations / Run. Find the desired migration job and click the View Progress button next to it. Basic information is viewable including progress, amount of data migrated and the number of items migrated. This… […]
Pilot Testing
It is recommended that you perform a Technical Pilot in advance of a production migration. The Technical Pilot serves two primary purposes: (a) ensures your Transend Migration Console software configuration yields an output that meets data fidelity expectations, and (b) allows you to collect throughput performance benchmarking data to guide production scaling decisions. Data Fidelity… […]
Pilot Review Guidelines
This document is for customers who are testing Transend Migration Console to perform a mailbox migration yourself. Before performing a production migration with Transend Migration Console, it is recommended you first perform pilot testing. We recommend migrating data into test accounts in the target platform, so if remediation is required you can easily delete the… […]