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Home Getting Started Product Setup & Usage Scale Platform Considerations
Microsoft (365, Exchange, PST)
Google Workspace / Gmail
Notes Domino / NSF
Amazon WorkMail
GroupWise
Kerio
Zimbra
IMAP
Racksapce
Other
Authentication
Troubleshooting
File Migration
Live Training
Preview Features
Help Center Index
Troubleshooting
If you run into errors or require assistance, the below issues provide guidance how you can resolve your problems.
General Product Troubleshooting
License key validation issues
Monitoring migration progress
Monitoring migration performance
Reviewing migration results
Edit (Clone) Configuration
Provide log files to Tech Support
Recover from a crash
Rerun a migration
Items that can’t migrate
Rollback / Undo a migration
Debugging
Agent Services
Connectivity between the Console and Remote Agents
How to tell if a Remote Agent is active
Daemon Services
Connectivity between the Daemon and Remote Agents
Miscellaneous
Transfer ownership of a Google mailbox to a Managed Account (Sanitize Gmail account)