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File Migration

Transend supports file migration as a service only, and does not licensesoftware that supports file migrations for self-service usage at this time. Filemigrations between the following platforms are supported as either anEnterprise Professional Service{target=”_blank”} orExpress Migration Service{target=”_blank”}:

  • Google Workspace
    • Google User (My) Drives
    • Google Shared Drives
  • Microsoft 365
    • OneDrive
    • SharePoint Document Libraries
  • Windows file share

Terminology

It’s important to understand key terms when discussing expected file migrationbehavior.

  • Shared drive: A team or company document container accessed by multipleindividuals. This is a generic term not tied to a particular vendor.
  • SharePoint Site: A SharePoint container for various artifacts, includingDocument Libraries. This is a vendor-specific term.
  • SharePoint Document Library: A SharePoint container for files/documents.
    • SharePoint contains Sites
    • Sites contain Document Libraries
    • Document Libraries contain files/documents
  • Google Workspace Shared Drive: A shared drive in Google Workspace. Oftenreferred to as Company drives.
  • Microsoft 365 Shared Drive: The combination of one Site and oneDocument Library in Microsoft 365.
  • User drive – A container for files associated with an individual user.User drives in Microsoft 365 and Google Workspace are called:
    • Microsoft OneDrive – A file container associated with a User account inMicrosoft 365.
    • Google User (My) Drive – A file container associated with a User accountin Google Workspace.

Permissions that migrate

Transend’s file migration software preserves file and folder sharing permissionsin most cases, with select exceptions depending on the migration scenario andspecific preferences.

  • Direct permissions – permissions applied to a file. These permissionsmigrate to the target file.
  • Inherited permissions – permissions applied to a folder and propagated tofolders and files inside that folder. These permissions migrate to the targetfolders and files.

Note: Direct and Inherited permissions are maintained even if emailaddresses are changing during migration.

Permissions that do not migrate

The following permissions are supported through user or group provisioning(applying members to a drive) or resharing (resending) links.

  • Membership permissions – permissions applied at the drive root. For userdrives, this means the owner of the drive. In Google Shared Drives, this isvia the Manage members dialog. In SharePoint document libraries, this is viathe various default SharePoint groups at the site level. These permissions donot migrate, and instead are set when adding users or groups as members of thetarget drive or document library.
  • Link permissions – permissions applied via a sharing link. These applyonly to Microsoft 365. Google Workspace also has sharing links, but these arepublic links that aren’t associated with specific permissions.

Files that do not migrate

The following list includes (but is not limited to) select files or file typesthat are not supported for migration:

  • Google Apps Script
  • Google Forms
  • Google My Maps
  • Google Sites
  • Google Vids
  • Files in the Trash or Recycle Bin
  • Any file flagged and/or rejected by the target provider (i.e. Google,Microsoft, etc.) as suspicious, abusive, malware or rejected for adifferent reason.

Notes:

  • Transend has no control over the target provider’s designation of a file assuspicious, abusive or malware.
  • Any support or communication with the target provider (i.e. Google, Microsoft,etc.) related to a file’s designation or rejected files is the responsibilityof customer.
  • These are select unsupported files and file types, and other undocumentedfiles and file types may not be supported. Please contact Transend if youidentify a specific file or file type that Transend can’t migrate so we canadd it to the list of files that do not migrate.

Considerations

For more details about sharing/permissions considerations and expected migrationbehavior, view information about your specific migration scenario.

To Google Drive:

To Microsoft OneDrive/SharePoint: