Access a Network Drive
There are several places where you might choose to use a network drive. Some examples include:
- The Source or Target Platform (i.e. direct access to the mail store of a Kerio server, or locally stored files such as PST, EML or PDF)
- Location of detached attachments that exceed size limits of the target system (configured under Basic Options)
- Location of deduplication files (configured under Basic Options)
Important:
When accessing a network drive, keep in mind the following considerations:
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You must use a UNC path (i.e.: \servername\foldername) rather than a mapped drive letter
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You must change the logon account for the Transend Agent Email Migration service. To do that:
- Click Start > Run to open Windows Services
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Find and then double-click on Transend Agent Email Migration
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Click on the Logon tab
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Change from the Local System account to a user account. The user’s account may be a Windows domain user or a local machine administrator account that has access to the desired UNC file share
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Enter the username and password, then click OK
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Restart the Transend Agent Email Migration service
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If you have multiple Remote Agent machines, apply the same change to each of them