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Getting Started with Exchange Administration

Exchange Online is a cloud-based email and calendaring service within the Microsoft 365 suite. It allows you to communicate and collaborate with colleagues, customers, and partners using a secure and reliable messaging platform. In this 60-minute training session, you’ll learn how to access and manage your Exchange Online account, configure email settings and options, and use the Exchange Admin Center to perform common administrative tasks.

Agenda: Getting Started with Exchange Administration

  • Introduction to Microsoft Exchange Administration
    • Overview of the Exchange Admin Center
    • Mailboxes, Groups, Resources, and Contacts
  • Exchange Online Protection
    • Malware Filter
    • Spam Filter
  • Exchange Online Reports
    • Viewing Reports
    • Exporting Report Data
  • Mail Flow
    • Rules
    • Connectors & Devices
    • Troubleshooting