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Getting Started with Microsoft 365 Administration
In this 60-minute training session, you will learn the basic skills needed to perform essential Microsoft 365 administrative tasks. We’ll provide a high-level overview of the different Admin Centers to identify where specific administrative tasks are performed. We will also review the available options for governance, compliance and security.
Agenda: Getting Started with Microsoft 365 Administration
- Introduction to Microsoft 365 Administration
- Overview of the Microsoft 365 ecosystem (in Contoso demo environment)
- Review how OneDrive, SharePoint & Teams work together
- Role of an administrator in managing Microsoft 365
- Ability to sign Administrative Roles, discuss IT department’s role supporting and implementing policy (i.e. Governance and Retention policies)
- Overview of the Microsoft 365 ecosystem (in Contoso demo environment)
- Navigating the Microsoft 365 Administration Center
- Overview of the Admin Center interface
- Key features and tools available in the Admin Center
- Tour of Roles, Resources, Billing, Support Tickets, Settings, Setup, Reports, Health recommendations include a benchmark reading of adoption score
- Managing Users and Groups
- Creating and managing user accounts
- Licensing, Security (MFA) settings, Group Types, Password Reset/Blocking Users, Accessing a User’s OneDrive space
- Assigning licenses and permissions
- Creating and managing Groups
- Employee termination best practices
- Overview of Managing User Devices
- Overview and introduction to Intune
- Note: Includes a basic overview of Intune functionality. Guidance related to Intune implementation requires a standalone advanced session
- Overview and introduction to Intune
- Creating and managing user accounts
- Configuring Microsoft 365 Services
- Overview of primary Microsoft 365 Services (Exchange/SharePoint, OneDrive, Teams, Security)
- Configuring service settings options
- Examples: How to whitelist a domain (to bypass spam), add email aliases, implement mail forwarding (internal and external), disable ‘Create SharePoint site’ option
- Security and Compliance Overview
- Overview of security and compliance features in Microsoft 365
- Configuring security and compliance settings