File Migration
Transend supports file migration as a service only, and does not license software that supports file migrations for self-service usage at this time. File migrations between the following platforms are supported as either an Enterprise Professional Service or Express Migration Service:
- Google Workspace
- Google User (My) Drives
- Google Shared Drives
- Microsoft 365
- OneDrive
- SharePoint Document Libraries
- Windows file share
Terminology
It’s important to understand key terms when discussing expected file migration behavior.
- Shared drive: A team or company document container accessed by multiple individuals. This is a generic term not tied to a particular vendor.
- SharePoint Site: A SharePoint container for various artifacts, including Document Libraries. This is a vendor-specific term.
- SharePoint Document Library: A SharePoint container for files/documents.
- SharePoint contains Sites
- Sites contain Document Libraries
- Document Libraries contain files/documents
- Google Workspace Shared Drive: A shared drive in Google Workspace. Often referred to as Company drives.
- Microsoft 365 Shared Drive: The combination of one Site and one Document Library in Microsoft 365.
- User drive – A container for files associated with an individual user. User drives in Microsoft 365 and Google Workspace are called:
- Microsoft OneDrive – A file container associated with a User account in Microsoft 365.
- Google User (My) Drive – A file container associated with a User account in Google Workspace.
Permissions that migrate
Transend’s file migration software preserves file and folder sharing permissions in most cases, with select exceptions depending on the migration scenario and specific preferences.
- Direct permissions – permissions applied to a file. These permissions migrate to the target file.
- Inherited permissions – permissions applied to a folder and propagated to folders and files inside that folder. These permissions migrate to the target folders and files.
Note: Direct and Inherited permissions are maintained even if email addresses are changing during migration.
Permissions that do not migrate
The following permissions are supported through user or group provisioning (applying members to a drive) or resharing (resending) links.
- Membership permissions – permissions applied at the drive root. For user drives, this means the owner of the drive. In Google Shared Drives, this is via the Manage members dialog. In SharePoint document libraries, this is via the various default SharePoint groups at the site level. These permissions do not migrate, and instead are set when adding users or groups as members of the target drive or document library.
- Link permissions – permissions applied via a sharing link. These apply only to Microsoft 365. Google Workspace also has sharing links, but these are public links that aren’t associated with specific permissions.
Files that do not migrate
The following list includes (but is not limited to) select files or file types that are not supported for migration:
- Google Apps Script
- Google Forms
- Google My Maps
- Google Sites
- Google Vids
- Files in the Trash or Recycle Bin
- Any file flagged and/or rejected by the target provider (i.e. Google, Microsoft, etc.) as suspicious, abusive, malware or rejected for a different reason.
Notes:
- Transend has no control over the target provider’s designation of a file as suspicious, abusive or malware.
- Any support or communication with the target provider (i.e. Google, Microsoft, etc.) related to a file’s designation or rejected files is the responsibility of customer.
- These are select unsupported files and file types, and other undocumented files and file types may not be supported. Please contact Transend if you identify a specific file or file type that Transend can’t migrate so we can add it to the list of files that do not migrate.
Considerations
For more details about sharing/permissions considerations and expected migration behavior, view information about your specific migration scenario.
To Google Drive:
To Microsoft OneDrive/SharePoint: